Refund policy

Made-to-Order Products and Final Sale

Most TiredteacherCo | TtCo products are made to order. Because production begins specifically for each order, all sales are final.

We do not accept returns or exchanges for:

  • incorrect size selection;
  • incorrect color selection;
  • change of mind;
  • buyer's remorse; or
  • other customer preference issues unrelated to a confirmed production or order issue.

Please review the product description, measurements, size guide, color options, format, care instructions, and shipping information before placing your order.

Damaged, Defective, Misprinted, Missing, or Incorrect Items

Please inspect your order promptly after delivery.

If an item arrives damaged, defective, misprinted, missing, or incorrect, contact TtCo within 30 days of delivery.

Email: admin@tiredteacherco.com

Please include:

  • your order number;
  • the email address used at checkout;
  • a clear description of the issue; and
  • clear photographs showing the full item, a close-up of the issue, the packaging, and the shipping label when available.

TtCo will review the order details and supporting information. When an issue is approved, the resolution may include a replacement or refund, depending on the circumstances.

In many approved cases, the item will not need to be returned. TtCo will provide instructions if a return is required.

What Is Not Considered a Defect

The following are generally not considered production defects:

  • minor print-placement differences within normal production tolerances;
  • minor measurement differences within normal production tolerances;
  • minor color differences caused by screen display or normal production variation;
  • issues caused by incorrect customer-provided information, including an incorrect address, size, or color selection;
  • normal wear;
  • washing or care damage; or
  • damage caused by misuse after delivery.

Delivered but Missing

If tracking shows that an order was delivered but you cannot locate it, first check:

  • the delivery area;
  • household members;
  • neighbors;
  • building or front-desk staff; and
  • the carrier.

If the package is still missing, contact TtCo with your order number and the email address used at checkout.

TtCo will review the tracking and order details and guide you through the next step.

Incorrect or Incomplete Shipping Address

Customers are responsible for providing a complete and accurate shipping address at checkout.

Contact TtCo as quickly as possible if you notice an address error. Address changes may not be possible after an order enters production or fulfillment.

If an order cannot be delivered or is returned because the address entered at checkout was incorrect or incomplete, TtCo may be able to arrange reshipment. Additional shipping charges may apply.

Refund Timing

Approved refunds will be issued to the original payment method whenever possible.

Please allow approximately 5–10 business days for TtCo to process an approved refund. Financial institutions and payment providers may require additional time before the funds appear in your account.